Revert the Status of a Request

Written by Hanna Smith

Last published at: June 23rd, 2021

Revert the Status of a Request

  1. Locate the request (e.g. from the Dashboard, or from the Requests & Decisions search page) and click the Project Name for the request. This will bring you to the Request Summary page. 
  2. Click the Advanced Options drop-down.  
  3. Click Revert Status.
  4. This moves the request back to the previous status. Continue clicking Revert Status until the request reaches the desired status. 

If a request has evaluations data and you revert past the evaluations assigned status (e.g. back to the application complete status), the evaluations data will be deleted for that request. 

Additional Information

  • If a request has follow ups assigned, each assigned follow up must be deleted (and first reverted back to the assigned/draft status if already submitted) before the request can be reverted past the follow up statuses (e.g. back to the approved status). Please refer to this article for more details: Revert the Status of a Follow Up
  • For a request in the application submitted status, the request can also be reverted back to application draft when viewing the application by clicking Application Incomplete at the bottom of the form.
  • If a request was manually entered, you will not be able to revert the request past the application submitted status.